![]() Otherwise, you have no choice but to start using Windows 10 / Mac / Linux, or to use Electrum for BTC. Try to allow all connections for Ledger Live in your firewall, and see if that help. Sometimes is working normally few minutes and then crash, sometimes is just crush in a matter of a few seconds. Ledger does not officially support Windows 7, and I can tell you from my own experiences that Ledger Live is not working on my Win7 as it should. My laptop is ancient on Win7, could this be a problem? I have closed down everything on task manager and it shows 4 instances of LL running and using 30% CPU, 40% mem with fan on FULL. I usd to use Electrum years ago, think i could try that (delete the folder in appdata first though) Will try again with everything off or try BCH. ![]() I have just turned Comodo and firewalls OFF, i have also checked on Ledger Website and all supported coins are all OK. When i know goto Setting when not logged into ledger live/BTC it does show -Secure Element 1.5.5 and MCU 1.7. Thanks for reply, i did have Comodo send a few messages to allow ledger live access which i did. To check firmware : Navigate to Settings > Device > Firmware -> The firmware version is displayed under Secure Element. Regarding 1.3.8, it is version of bitcoin app, there is no firmware with such number. Nano S can be also used with Electrum, and in this way you can check whether the problem is in Nano S or in Ledger Live ( something else). Some tips related to connection issues and how to fix them can be found on the official website : Fix connection issues Dragonizer, I see you update to latest 1.5.5 firmware, and I guess you are using latest Ledger Live and coin apps? If you can confirm that all is up to date, then you should check your internet connection and your antivirus / firewall settings. ![]()
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